Schedule Title:

Financial and Business Solutions Services

 

Federal Supply Group: 520

 

Special Item No. 520-4

Debt Collection Services

Contract No.: GS-23F-0355N

Contract Period: From September 30, 2003 to September 29, 2008

 

Business Size: Other Than Small Business

 

 

 

 

 

 

 

 

 

 

Franklin Collection Service, Inc.

2978 West Jackson Street

Tupelo, MS 38803

 

Telephone: (662) 844-7776; Fax: (662) 844-8592

e-mail: mbeard@franklinservice.com

www.franklinservice.com

 

Prices Shown Herein are Net (Discount Deducted)

 

For more information on ordering from Federal Supply Schedules,

click on the FSS Schedules button at http://www.fss.gsa.gov

 

CUSTOMER INFORMATION

 

 

1a. Awarded Special Item Number(s): SIN 520-4

 

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract: See Page 4.

 

1c. Description of corresponding commercial job titles, experience, functional responsibility, and education for those types of employees: N/A.

 

2. Maximum Order: $1,000,000.00

 

3. Minimum Order: $300.00

 

4. Geographic Coverage (Delivery Area): Domestic.

 

5. Point(s) of production (city, county, and State or foreign country): Tupelo, Lee County, Mississippi.

 

6. Discount from list prices or statement of net price: Prices shown are net prices.

 

7. Quantity discounts: Not applicable.

 

8. Prompt payment terms: 0.25% 5 days; Net 30 days.

 

9a. Government purchase cards are accepted up to the micropurchase threshold: Yes.

 

9b. Notification whether Government purchase cards are accepted or not accepted above the micropurchase threshold: Yes.

 

10. Foreign items (list items by country of origin): N/A.

 

11a. Time of Delivery: N/A.

 

11b. Expedited Delivery. N/A.

 

11c. Overnight and 2‑day delivery: N/A.

 

11d. Urgent Requirements: Consult with Contractor.

12.          F.O.B. Point(s): Destination.

 

13a. Ordering address: Same as Contractor s address (see front page).

 

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

 

14. Payment address: Same as Contractor s address (see front page).

 

15. Warranty provision: N/A.

 

16. Export packing charges, if applicable: N/A.

 

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micropurchase level): Consult with Contractor.

 

18. Terms and conditions of rental: N/A.

 

19. Terms and conditions of installation: N/A.

 

20. Terms and conditions of repair parts: N/A.

 

20a. Terms and conditions for any other services: N/A.

 

21. List of service and distribution points: N/A.

 

22. List of participating dealers: N/A.

 

23. Preventive maintenance: N/A.

 

24a. Special attributes: N/A.

 

24b. Section 508: N/A.

 

25. Data Universal Number System (DUNS) number: 01-832-0606.

 

26. Notification regarding registration in Central Contractor Registration (CCR) database: 3HPU1

 

 

ABOUT FRANKLIN COLLECTION SERVICE, INC.

 

Franklin Collection Service, Inc. (Franklin) was founded in 1980 in Tupelo, Mississippi, by owner and President, Dan Franklin. Franklin has grown from a small operation in Mr. Franklin s home to several service locations in Mississippi, Tennessee and Alabama, all of which are designed for continued expansion.

 

Our Resources: Franklin s corporate headquarters in Tupelo, MS, occupy 15,000 sq. ft., with executive offices and production facilities. Due to our growth, Franklin is currently expanding the corporate office with an additional 7,000 sq. ft. Our revenue for the year 2002 was $355 million, reflecting a well-managed growth program to maintain current clients and add new clients as a part of Franklin s strategic plan. Our resources include current generation computer support systems, with sufficient capacity to expand from the current number of users, 200, to approximately 250. Franklin is staffed with the best leaders in the industry who are not just employees, but part of the Franklin family. Our staff is at an average strength of 200 employees, with an average experience in the debt collection industry of 30 years. Franklin is a company with a new concept -- the employment of professionals to handle our clients accounts with the knowledge and expertise needed in today's changing world --professionals who will assist you in the management of your receivables.

 

Our Clients and Services: Franklin is licensed in all 50 states, as well as Puerto Rico and the District of Columbia. Ranked by Collections & Credit Risk magazine, Franklin is the 18^th largest collection agency in the United States, based on net revenue for the year 2001. We have clients in the following industries: healthcare, retail, commercial, telecommunications, utilities, education, government, credit unions, finance companies, banks, real estate, and cable. Franklin offers a full range of debt collection services that include, but are not limited to:

          early out programs;

          billing systems;

          accounts receivable management;

          effective collection letters;

          collections (first and second placements);

          extended office service;

          bad check recovery;

          training; repossessions;

          litigation;

          predictive dialing campaigns;

          online capabilities; and,

          skip tracing.

 

Since our beginnings in 1980, Franklin has obtained results far above the national average. Those results have given us an excellent reputation for dependable service and have proven that our self-developed system works best. Our system of handling accounts combines the most advanced technology and efficient techniques with courteous, per-sonal attention, for the perfect balance of client/consumer relations.

 

Our Specialized Expertise: Franklin has developed a unique system for collection to ensure we meet, and ultimately exceed, industry standards and customer expectations. Other factors contributing to the company s success include the use of contracted attorneys and computerized, high-speed processing of accounts. This com-bination gives Franklin the professional edge and is a key to our success, regardless of the size of the industry we serves. Franklin is capable of accepting accounts manually or electronically, thus creating a virtually Paperless Environment. This not only saves time and improves confidentiality, but also increases the quality of the account information received. Franklin handles the majority of our collection by telephone, providing a comfortable, low pressure setting for debtors. All incoming and outgoing calls are recorded to ensure a high level of customer satisfaction and for collector training purposes.

 

The Franklin System...Courteous, Personal Service For Professional Results: What makes Franklin unique, and insures our success is our unyielding commitment to service. Along with all our superior advanced techniques, we know the importance of personal attention to our customers. Our Client Service Representatives strive to main-tain close contact with you, and they take a genuine interest in keeping you up-to-date. This commitment to personal service has enabled us to retain satisfied clients. Our philosophy is "there are three words in Franklin Collection Service and the most important is SERVICE." The management of Franklin is dedicated to implementing programs and policies on a daily basis strictly because doing so will better serve YOU, OUR CLIENT.

 

 

GSA FEDERAL SUPPLY SCHEDULE PRICE LIST

 

 

SIN 520-4 Debt Collection Services

 

Franklin Collection Service, Inc., offers the following categories under debt collection services:

 

 

Prices Shown Herein are Net (Discount Deducted)