FAI

Financial Assistance, Inc.
Service, Solution, Success

FINANCIAL ASSISTANCE, INCORPORATED S

General Services Administration

Federal Supply Service
Authorized Federal Supply Schedule Price List

On-Line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The Internet address GSA Advantage! Is: GSA Advantage.gov.

Schedule Title: Financial and Business Solutions

FSC Group & Schedule Number: 520

Special Item Number: (SIN) 520-4 (Debt Collection Service)

Contract Number: GS-23F-0023P

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract Period: October 28, 2003 through October 27, 2008 with three five-year option periods

Contractor s name, address, telephone, fax, website, and email:

Financial Assistance, Inc.

10 148^th Ave. NE

Bellevue, WA 98007

Telephone: (800) 669-3235 or (425) 541-3235

Fax: (425) 649-3588

http://www.faicollect.com

jshdo@faicollect.com

Contract Administration Source: Jeffrey G. Shdo / jshdo@faicollect.com / (800) 669-2661 ext. 2234

Business Size: Small Business

Company Philosophy
Our philosophy is very simple:

Service: our client is the focus of our attention. It is critical that we establish a good working relationship with our client at the onset. This requires us to better understand the need(s) of our client.

Solution: once we understand the need(s) of our client, by performing a need s analysis, we provide the best possible solution. Either by utilizing one of our existing programs, or by designing a customized program. A solution will be identifie d for implementation.

Success: our success is based on the satisfaction of our client. If our client is satisfied, we will have a successful relationship.

"While intelligent people can often simplify the complex, a fool is more likely to complicate the simple."

Gerald W. Grumet

Salient Facts
Company

Incorporated in 1986, Financial Assistance Inc. was formed to help the business and government community in recovering lost revenue.
Extensive experience with debt recovery for various types of portfolio s (i.e. government, educational loans, banking, property management, etc.)
We are financially sound, owning our own building and equipment, including our own software programs and hardware.
We can easily expand adding additional staff and hardware as needed.

Services and Customized Programs

Outsourcing: billing, payment monitoring, first party, pre-charge off collections and cure programs, and letter series.

Contingency Collections: early out, primary, secondary, and tertiary placements, as well as older, "warehouse" accounts. Services include inbound and outbound calling, skip tracing, asset searches, and legal efforts.

Customer Information

1.aSpecial Items Number 520-4 Debt Collection Services

1.bGSA Collection Rate 25.94%

Administrative Resolution: $99.75 Flat fee per account

Litigation Preparation: $99.75 Flat fee per account

1.cNot Applicable

2.Maximum order: $1,000,000

3.Minimum order: $300

4.Geographic coverage: Domestic

5.Point of Production: 10-148^th Ave NE, Bellevue, King County, WA 98007

6.Discount: None

7.Quantity Discounts: None

8.Prompt Payment Terms: None

9.aNotification that Government purchase cards are accepted at or below the micro-purchase threshold: YES

9.bGovernment Purchase Cards are NOT accepted above the micro-purchase threshold.

10.Foreign items (list items by country of origin). None

11.aTime of delivery. (Contractor insert number of days.) N/A

11.bExpedited Delivery. "Items available for expedited delivery are noted in this price list."

11.cOvernight and 2?day delivery. The Contractor will indicate whether overnight and 2?day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2?day delivery. Not Applicabl e

11.dUrgent Requirements. The Contractor will note in its price list the "Urgent Requirements" clause of its contract and advise agencies that they can also contact the Contractor's representative to effect a faster delivery. Not Applicable

12.F.O.B. point(s). Destination

13.aOrdering address(es). 10-148^th Ave NE, Bellevue, WA 98007

13.bFor supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).

14.Payment address(es). 10-148^th Ave NE, Bellevue, WA 98007

15.Warranty provision. N/A

16.Export packing charges, if applicable. N/A

17.Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). N./A

18.Terms and conditions of rental, maintenance, and repair (if applicable). N/A

19.Terms and conditions of installation (if applicable). N/A

20.Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). N/A

20.aTerms and conditions for any other services (if applicable) N/A

21.List of service and distribution points (if applicable). N/A

22.List of participating dealers (if applicable). N/A

23.Preventive maintenance (if applicable). N/A

24.aSpecial attributes such as environmental attributes N/A

24.bIf applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor's website or other location.) The EIT standards can b e found at: www.Section508.gov/. N/A

25. DUNS number. 62-687-7450

26.Notification regarding registration in Central Contractor Registration (CCR) database: Financial Assistance, Inc. is registered with the Central Contractor Registration (CCR) database.

GS-23F-0023P FINANCIAL ASSISTANCE, INC. s/ b/ 520 4 DEBT COLLECTION